This page was last modified on 06-03-2015.


Your privacy is important to us. We appreciate the trust you place in us. That is why we protect any personal information you provide to us. This page describes how we use and process your personal information. In addition, you can find information about how to contact us can record if you have any questions about your personal information.

Popvillage offers online booking services. These services are also offered through other online platforms, social media. The information below applies to all platforms. Popvillage can update the Privacy every now and then, so visit this page regularly to stay informed. If you do not agree to this Privacy policy, then you must stop using our services.

What personal information used Popvillage?

When you make a reservation, you will be asked for your name, address, telephone number, email address, payment information, where appropriate, the names of the travelers who travel with you and your preferences for your stay.

If you visit our website, even if you don’t have a reservation, we may collect certain information, such as your IP address, what browser you are using, what operating system you are using, what application version you are using, your language settings and pages (on our website) which are shown to you. If you have a mobile device, we may also collect information about your mobile device, specific settings for the device and GPS information. When you make a reservation, our system at how and through which websites your reservation is made.

Beyond we can receive information about you when you use certain social media.

Why Popvillage your personal information collects, uses and shares?

  • Reservations: first of all, we use your personal information in order to complete your online reservation.
  • Reception: we have a reception that we need the information if you contact us with specific questions and/or comments.
  • Marketing activities: we use your information for marketing activities, as permitted by law. For example:
    • When you make a reservation or create an account, we may use your contact information to send you news or similar related products and services. We also send our customers regular newsletters by email. You can unsubscribe from these newsletters at any time by using the “unsubscribe” link in any newsletter.
    • Depending on the information you share with us, we can send you personalized offers, including social media websites. This enables offers are that you can book directly on the website of Popvillage.
    • If we believe that a specific offer is of interest to you, we may contact you by telephone.
  • Other communications: there may be other times when we can come into contact with you by e-mail, post, phone or by text messenger. This depends on the contact information you share with us. Here are a number of reasons for this:
    • It is possible that we have to respond to requests you have sent.
    • If you use our services, we can send you a survey or invite you to write a review about your experience with Popvillage.
    • We can also send other information that is related to your reservation; such as how to get in touch with Popvillage f you need any help during your stay.
  • Fraud detection and prevention: we may use your personal information for discovering and prevention of fraud and other illegal or undesirable activities.
  • Improve our services: at last, we use personal information for analytical purposes, to improve our services, to improve user experience and to the functionality and quality of our online travel services.


How Popvillage uses Social media

We use social media to promote our accommodations and to improve our services to promote and facilitate. There are social media plugins on the Popvillage website. When you press one of the buttons and you register with your social media account, information shared with your social media site and will be shown on your social media profile as possible, so that it can be shared with others in your network.

In addition to implementing these buttons used to maintain by Popvillage social media accounts. These social media services enable you to share information with Popvillage. When you register with a social media app, you are told what information will be shared with Popvillage. The information you indicate that you want to share with us can basic information are available on your social media profile, email address, status updates and your friends list. This information is required in order to offer a unique user experience in the app itself or on our websites. This allows our customers be personalized to suit your needs.


How Popvillage shares your information with third parties?

In certain circumstances we may share your personal information with third parties.

  • Authorities: we may share your personal information with the Government or authorities that conduct research as required by the legislation. This can be a court order, a subpoena, and demands from legal processes and investigations. We may also release your personal information if it is strictly necessary to prevent, detect or prosecute criminal cases. 


What Popvillage has security procedures to ensure that your personal information is secure?

In accordance with European data protection laws we have solid procedures to unauthorized use and abuse of personal information.

We use the right business systems and procedures to protect the personal information that you provide to us. We also use security procedures and technical and physical restrictions for access to the personal information on our servers. Only authorized personnel have access to personal information if it is necessary for their work.

Your credit card information – if this is necessary for the booking process – we store is up to 10 days. After that time, the or permanently deleted or fragmented for fraud detection purposes. This is obviously not the case if you indicated that you want to save your credit card information in your personal account.


Use of our services

When you sign up for any of our services we ask you for personal information. This information is used to run the service. The data is stored on secure servers of Popvillage or that of a third party. We will not combine this information with other personal data available to us.



When you send email or other communications to us, we may retain those communications. Sometimes we ask you for your personal information that are relevant for the respective situation. This makes it possible to process your inquiries and respond to your requests. The data is stored on secure servers of Popvillage or that of a third party. We will not combine this information with other personal data available to us.



We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your consent in advance.



This privacy statement is adapted to the use of and the opportunities on this site. Any modifications and/or changes in this site may lead to changes to this privacy statement. It is therefore recommended that you regularly check this privacy statement.



The services are offered by Popvillage are not intended for children under 18 years of age. The use of each of our services is permitted only after the express permission of a parent or guardian. When we receive information from someone under 18 is we keep the right to remove it.


Choices for personal information

We offer all visitors the opportunity to view, change, or remove any personal information that is provided to us on time.


Adjust/unsubscribe newsletter service

At the bottom of each mailing you will find the possibility to adjust your information or to unsubscribe.


Questions and feedback

You always have the right to change the personal information that we hold about you to view. You can request an overview of your personal data by sending an e-mail to info@popvillage.nl. Put “Request personal information” in the subject field and send a copy of your identification with it, so that we can prevent individuals without authorization from your personal information.

If the personal information is incorrect, we will update this after you have indicated this to us. You can also have your personal information removed from our database by sending an e-mail to info@popvillage.nl guests it is however possible that we should preserve certain information for legal or administrative reasons, such as our file for fraudulent activities.

If you have comments or suggestions about this privacy policy, please send an email to info@popvillage.nl



Part of: Landgoed Exploitatie B.V.
Location & visiting address: Overstehofweg 14, 6372 VG landgraaf, Netherlands
Telephone number: 0031 (0) 452080200
Email address: info@popvillage.nl
Chamber of Commerce number: 57638470
VAT identification number: 852669665B01
Bank number.: NL34ABNA0608966045